Quick Start Guide & FAQs

General

  • Send us an email at support@vetverifi.com. We are happy to help!

For Veterinarians

  • Great news! Schedule a quick discovery call with our team to explore your account options.

  • Our veterinarian partners provide VetVerifi with their clients’ current vaccination and treatment records by syncing VetVerifi to their PIMS. The process is simple, secure, compliant and efficient.

  • There are two main account types with access to VetVerifi, contributors and verifiers. Contributors include vet clinics and hospitals who contribute their pet and client data to the VetVerifi network. Verifiers are the organizations that require proof of vaccination to ensure safe pet environments. Examples of verifiers include Pet Services (boarding, grooming, daycare, training, etc), Apartments and Housing, Travel and Hospitality (hotels, short-term rentals, airports) and Pharmacies. Both Contributors and Verifiers can search.

  • Search by entering the pet name plus pet owner name, phone and/or email and zip code (for best results, be sure to search for both primary and secondary owners).

  • The name of the pet and owner, all available vaccinations and treatments given (and available to view based on user), vet clinic or hospital who administered the treatment, date due, status and date verification was performed. A single pet verification record can include vaccination and treatment records administered by multiple vet clinics and hospitals.

  • All VetVerifi users must agree to our terms of use, maintain client consent and permissible purpose and sign a perjury statement before users are allowed to search pet vaccination and treatment records. We monitor verification requests and audit our verifier clients to ensure compliance and security.

  • Never. Client data will only be used to perform vaccination and treatment verifications for active VetVerifi account holders.

  • Yes. We offer unlimited users and we have 2 user types, admins and team members. Our team will work closely with yours to ensure the correct individuals from your organization or facilities are added as users to VetVerifi.

  • Yes - VetVerifi is compatible with most major PIMS systems.

  • During the onboarding process, VetVerifi will work to enroll your verifier community. Should you receive a verification request, simply redirect them to VetVerifi to create an account. It’s that simple.

  • Yes. We have a standard implementation kit for any facility, location, or user of VetVerifi to get up and running with success. Our team is always here to help!

For Verifiers

  • Simply create a VetVerifi account (it’s simple, secure and compliant) and start your first search.

  • All VetVerifi users must agree to our terms of use, which includes maintaining a permissible purpose based on your industry to access certain pet vaccination and treatment records.

  • Our veterinarian partners provide VetVerifi with their clients current vaccination and treatment records.

  • There are two main account types with access to VetVerifi, contributors and verifiers. Contributors include vet clinics and hospitals who contribute their pet and client data to the VetVerifi network. Verifiers are the organizations that require proof of vaccination to ensure safe pet environments. Examples of verifiers include Pet Services (boarding, grooming, daycare, training, etc), Apartments and Housing, Travel and Hospitality (hotels, short-term rentals, airports) and Pharmacies. Both Contributors and Verifiers can search.

  • Search by entering the pet name plus pet owner name, phone and/or email and zip code (be sure to search for both primary and secondary owners).

  • The name of the pet and owner, all available vaccinations and treatments given (and available to view based on user), vet clinic or hospital who administered the treatment, date due, status and date verification was performed. A single pet verification record can include vaccination and treatment records administered by multiple vet clinics and hospitals.

  • We recommend only accepting paper copies of vaccination records if the pet is not found in the VetVerifi search. Users can store the image within VetVerifi to ensure compliance, while the VetVerifi team works to onboard the veterinarians near you.

  • No. VetVerifi offers unlimited searches and verifications across all pets at contributing vet clinic locations.

  • Yes! Navigate to History when you are logged in to your VetVerifi account and you will be able to find any past verification performed and the status of all vaccination records at the time you searched, should you ever need to demonstrate point-in-time history.